Section 1
Introduction
TimeMizwo is a time-tracking and workforce productivity platform. It helps organizations track work time, manage projects and tasks, review optional screenshots, understand activity trends, create reports, and administer team access.
This policy applies to the TimeMizwo web application, API, and desktop tracking agent. It does not replace the privacy notices that customer organizations may need to provide to employees, contractors, clients, or other monitored users.
Section 2
TimeMizwo and customer responsibilities
For most workplace and team-member data, the customer organization decides why TimeMizwo is used, who is invited, which monitoring settings are enabled, and how data is handled for business purposes.
TimeMizwo processes that data to provide, secure, support, and improve the service. For account administration, billing operations, support communications, and service protection, TimeMizwo may act independently.
- Customers are responsible for lawful notice, consent where required, and workplace-policy compliance.
- TimeMizwo provides the platform controls, access restrictions, security features, and support processes.
- Team members should ask their organization administrator about workspace-specific monitoring or data requests.
Section 3
Information TimeMizwo collects
The exact information depends on enabled product features and organization settings.
- Account and profile details such as name, email, avatar, timezone, role, and membership status.
- Organization, team, project, task, invitation, client-access, and workspace administration records.
- Time entries, start and end times, pauses, notes, project and task links, activity scores, and cost-related records where configured.
- Activity levels, idle events, active application or window information, and browser-domain information when enabled by policy.
- Screenshot images and metadata when screenshots are enabled.
- Billing, subscription, support, notification, audit, integration, and diagnostic information needed to operate the service.
Section 4
Employee and monitored-user transparency
TimeMizwo includes workplace monitoring features that customer organizations must configure carefully. Administrators can control screenshot, idle, task, and window-tracking policies, including user-specific settings.
Activity tracking is designed around input counts and work-session context, not keystroke content. Browser activity is intended to focus on domains rather than full page addresses.
- Screenshots are optional and may include visible screen content.
- Idle events can record idle periods, prompts, actions, and optional user-supplied reasons.
- Window and app tracking may reveal document names or work context when enabled.
- Customers should use monitoring only in a lawful, proportionate, and transparent way.
Section 5
How information is used
TimeMizwo uses information to operate the platform, authenticate users, synchronize desktop-agent data, show live work status, generate reports, enforce access controls, process subscriptions, support customers, prevent abuse, troubleshoot reliability issues, and maintain accountability.
Aggregated or de-identified information may be used to understand product performance and improve features when it does not identify a customer organization or individual.
Section 6
Legal bases where applicable
Where privacy laws require a legal basis, the appropriate basis depends on the processing context. For customer-controlled work data, the customer determines the primary basis, such as legitimate interests, contract performance, consent, or legal obligation.
For TimeMizwo-controlled processing, bases may include contract performance, legitimate interests in securing and improving the platform, compliance with law, consent where requested, and the establishment or defense of legal claims.
Section 8
Retention and deletion
Retention depends on customer settings, plan configuration, business needs, legal obligations, and operational safeguards. Customers are responsible for choosing appropriate retention practices for employee and business records.
When data is deleted, TimeMizwo will delete or de-identify it according to product functionality, backup schedules, legal obligations, and any applicable data-processing terms.
Section 9
Data security
TimeMizwo is designed with security and privacy principles in mind, including password protection, session controls, optional multi-factor authentication, role-based access, organization-level separation, auditability, and protected desktop-agent credentials.
No formal security certification is claimed on these pages unless it is separately verified and published by TimeMizwo.
Section 11
Privacy rights
Depending on location, individuals may have rights to access, correct, delete, export, object to, restrict, or withdraw consent for certain personal data.
Because most tracking data is controlled by the customer organization, TimeMizwo may refer organization-specific requests to the relevant administrator. Requests about TimeMizwo-controlled data can be made through official support channels.
Section 12
Children, updates, and contact
TimeMizwo is not intended for children, and customer organizations should not invite users who are under the minimum age required by applicable law.
This policy may be updated as TimeMizwo evolves. Material changes will be communicated through the website, product, or direct notice where appropriate.